Expert Service Support.

Keeping pace with the needs of your clients often requires skills or services that fall outside of your core capabilities. We're here to help. Reach out and learn how we can help you capitalize on opportunities that will ultimately grow your margins and your business.

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Engineers On Demand

When demand spikes and internal resources become strained, let Lifeboat’s professional services come to your rescue. Our team of trained professionals can offer expertise on everything from established to emerging technology and are sure to improve customer satisfaction. So whether your team is tasked out or unfamiliar with a certain product, we are here to help.

We offer:

  • Easy to sell SKU’d services with standardized SOW’s
  • Staff augmentation
  • Certified trainings for resellers and/or their end-users
  • Consulting services

Lifeboat can assist both pre-sale and post-sale.

As a neutral third-party, our certified engineers help you make the sale and perform the professional implementation services. We are ready to assist you design, implement, and optimize a solution for your customer.

Our solutions can be around a wide variety of technologies including:

  • Cybersecurity
  • Business Continuity
  • Disaster recovery
  • Storage & Data

Lifeboat engineers have expertise around leading virtualization platforms including VMware. We have SKU’d offerings for our partners to resell around Veeam, Thycotic, Sophos, and VMware. These services apply to customers with existing installations, as well as those implementing the solutions for the first time.

Lifeboat Professional Services additionally includes maintenance and repair of computers, installation, computer hardware, computer hardware systems, and computer networks.

Education & Certification Services

Lifeboat delivers authorized vendor training courses to arm your technical staff in designing, implementing, and optimizing customer solutions. These courses are delivered by certified trainers at training centers located in Eatontown, NJ and other locations across North America—as well as online in our web conference center.

Invest in your professional services by certifying your engineers through Lifeboat. Our classes and seminars will train your team and walk them along the path to certification for all our top brands. Lifeboat also offers basic to advanced trainings on infrastructure, network security, and wireless electronic computing and commerce.

Currently the following authorized training course is available:

As a valued Lifeboat partner, you may receive a preferred price for attending an authorized training session.

For questions on training or on the process and benefits of certification, speak with your Lifeboat representative.

FOLLOW THE WIRE SERVICES

Follow The Wire

GFI Update

GFI Support has rolled all technical support back in house as of April 1st, 2017. Please visit Accounts.GFI.com to submit a ticket or obtain your direct contact phone number. Please remain on the line as this call is forwarded to GFI Support.

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